“Make Them Smile: Your Career in Customer Service 2019” is the new job-hunting book for high school and college graduates and for career changers





Author Ruben Brocard Soto will soon be releasing his new book, Make Them Smile: Your Career in Customer Service 2019. In the book, Brocard Soto gives valuable advice to recent graduates and career changers on the advantages of pursuing a career in the Customer Service field.

Major companies such as Apple, Hulu, Bank of America, JP Morgan Chase, Wells Fargo, USAA, Citibank, Nationwide, Allstate, United Healthcare, Blue Cross/Blue Shield, Starbucks, Wal-Mart, Target, Nordstrom, Macy’s, Home Depot, Office Depot, Hilton Hotels, Marriott, American Airlines, United Airlines, and Carnival Cruise Lines all need to hire for Customer Service positions, and this is an ideal way to be hired at a company where you want to advance your career.

The author has worked in numerous industries such as banking, retail, fitness, and healthcare and has over 30 years of experience in Customer Service, and almost twenty years as a Team Manager for several Fortune 500 companies.

In the book, Mr. Brocard Soto shares his best practices for anyone wanting to start a Customer Service career, and he gives excellent advice to those who want to advance into management.

The book will be available initially to purchase as both an e-book and a paperback, and the audiobook will be available shortly thereafter.

This promises to be one of the most popular career and job-hunting books of 2019.

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